Last Updated: July 11, 2024

At NSM Store, customer satisfaction is our priority. If you are not fully satisfied with your purchase, please review our return and refund policy below.

1. Order Cancellation

You may cancel your order within 7 days from the date of delivery without providing any reason.

2. Eligibility for Returns

  • The product must have been purchased within the last 7 days.
  • The product must be unused and in its original packaging.
  • Proof of purchase must be provided.

3. Non-Returnable Items

  • Customized or personalized products.
  • Perishable goods.
  • Items opened after delivery due to hygiene or health protection reasons.
  • Products mixed inseparably with other items after delivery.
  • Discounted or sale items (unless required by law).

4. Refund Process

Once we receive and inspect your returned item, we will process your refund within 14 days. Refunds will be issued using the original payment method.

5. Return Shipping

Customers are responsible for return shipping costs. We recommend using an insured and trackable courier service.

6. Contact Information

NSM Store
152, Maa Hinglaj Nagar-B
Gandhi Path, Jaipur, Rajasthan, India
Phone: 988-988-7676
Website: https://nsmstore.in/